DIGITS

Customer stories

​​  Company    : CenterPoint

  Users           : 77

    Location     : Egypt

  Employees : 94

   Contacts     : 915

Center Point is one of the most innovative and integrated practices in Egypt since 2011, and over the past low decodes the practice has covered a wide range of works in both engineering fields design and construction, from architectural, interior design landscaping & urban planning up to construction supervision by Center Point.

Customer Needs

Having been quality management system by Odoo integrated applications to give more quality to our customers. 

Awesome user interface

Organize the tickets with easy way with the amazing kanban view.

Get an instant overview of the team's workload and checking the status of a ticket based the tailored SLA rules.

Optimized for productivity

SLAs, Automation templates canned responses.

Provide smart self service

Built-in customer knowledge base.

Allow customers to close their tickets

Reduce the chance of error, avoid misunderstandings and leave more helpdesk teams to worry about what truly needs their attention, me for.

Multi channels out of the box.

The Apps Used


Discuss
Send
Petty Cash
Calendar
Sales
 Accounting

Documents

Project

Timesheets

Field Service

Planning

Helpdesk

Purchase
Website

Repairs
Inventory
Employees
Payroll

Attendance
Expenses
Notes
Contacts

Time Off

Fleet

Data Cleaning

Approvals
Fleet
Dashboards

Software Features

Great stories have a personality. Consider telling a great story that provides personality. Writing a story with personality for potential clients will assist with making a relationship connection. This shows up in small quirks like word choices or phrases. Write from your point of view, not from someone else's experience.

Great stories are for everyone even when only written for just one person. If you try to write with a wide, general audience in mind, your story will sound fake and lack emotion. No one will be interested. Write for one person. If it’s genuine for the one, it’s genuine for the rest.